Reflection Question: What is your ratio of positive to negative interactions with your leader, subordinates, colleagues, students, etc?
“A decade of research on high and low performance teams by psychologist Marcial Losada shows just how important the ratio of positive to negative interactions is. Based on Losada’s extensive mathematical modeling, 2.9013 is the ratio of positive to negative interactions necessary to make a team successful. This means that it takes about three positive comments, experiences or expressions to fend of the languishing effects of one negative. Dip below this tipping point, now known as the Losada line, and workplace performance quickly suffers. Rise above it — ideally, the research shows, to a ratio of 6 to 1 — and teams produce their very best work.” – Shawn Anchor, The Happiness Advantage
Go ahead, tell a few people they did a good job and are appreciated today!